zimple.tech - The Intersection of Home & Finance

Last updated: June 8, 2026

These Terms of Service (“Terms”) describe our commitments to you, and your rights and responsibilities when using our services. Please read them carefully. If you don’t agree to these Terms, don’t use our services.

1. Who’s Who and What’s What

“You” means any individual or entity using our Services. “Zimple,” “we,” or “us” refers to SoloTechAI e.U., an entity based in Austria.

These Terms govern your access to and use of our products and services, including the Zimple Home App, Zimple Finance, and Zimple Hub (collectively, our “Services”). By accessing or using any part of our Services, you agree to be bound by these Terms and all other operating rules and policies (including our Privacy Policy). If you downloaded our mobile apps through the Apple App Store, you acknowledge that these Terms are between you and Zimple only, not Apple, and that Apple has no obligation or liability regarding the app’s maintenance or support.

2. Minimum Age Requirements

Our Services are not directed to children. To comply with US (COPPA) and EU laws, you are not allowed to access or use our Services if you are under the age of 16. If you register as a user or otherwise use our Services, you represent that you’re at least 16 years old.

3. Your Account and Responsibilities

When using our Services requires an account (such as Zimple Hub), you agree to provide us with complete and accurate information. You’re solely responsible and liable for your use of our Services and all activity under your account. You’re also fully responsible for maintaining the security of your account and credentials. We’re not liable for any acts or omissions by you, including any damages of any kind incurred as a result of your acts or omissions.

4. Content and AI Features

You retain full ownership of the data, receipts, and images you upload ("Content"). We do not own your Content. By uploading Content, you grant us a license solely to store, process, and display your Content back to you to provide the Services.

Artificial Intelligence: We utilize Google's Firebase Vertex AI to process certain Content (e.g., receipt scanning). As outlined in our Privacy Policy, your data and images are NOT used to train Google's foundational AI models. You are responsible for ensuring you have the right to upload any Content processed by our AI features.

5. Fees, Payments, and Subscriptions

Some of our Services are offered for a fee. By using a Paid Service, you agree to pay the specified fees. For subscriptions, you will be billed on an automatically-renewing interval (such as monthly or annually) until you cancel. You can cancel at any time via your account settings or the respective app store (e.g., Google Play Store or Stripe).

European Users: You have the right to withdraw from a transaction within fourteen (14) days from the date of purchase without giving any reason. However, if you purchase digital content or a digital service and explicitly consent to immediate performance, acknowledging that you thereby lose your right of withdrawal, you waive this right once the performance or download begins.

6. Intellectual Property

The Agreement doesn’t transfer any Zimple or third-party intellectual property to you. All right, title, and interest in and to such property remains solely with SoloTechAI e.U. Zimple, Zimple Home, Zimple Finance, and all other associated trademarks, graphics, and logos are trademarks of SoloTechAI e.U.

7. Termination

We may terminate your access to all or any part of our Services at any time, with or without cause, effective immediately, if we believe you have violated these Terms. You can stop using our Services at any time by deleting your account.

8. Disclaimers

Our Services are provided “as is.” SoloTechAI e.U. and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not make any warranty that our Services will be error-free or that access thereto will be continuous or uninterrupted.

9. LIMITATION OF LIABILITY

IN NO EVENT WILL SOLOTECHAI E.U., OR ITS SUPPLIERS OR LICENSORS, BE LIABLE WITH RESPECT TO ANY SUBJECT MATTER OF THIS AGREEMENT UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR: (I) ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES; (II) THE COST OF PROCUREMENT FOR SUBSTITUTE PRODUCTS OR SERVICES; (III) FOR INTERRUPTION OF USE OR LOSS OR CORRUPTION OF DATA; OR (IV) FOR ANY AMOUNTS THAT EXCEED $50 OR THE FEES PAID BY YOU TO ZIMPLE UNDER THIS AGREEMENT DURING THE TWELVE (12) MONTH PERIOD PRIOR TO THE CAUSE OF ACTION, WHICHEVER IS GREATER.

European Users: If we cause damage to you and you are a consumer in Europe, we limit our liability to the maximum amount permissible in your country of residence. This limitation of liability will not apply to any statutory liability that cannot be limited, to liability for death or personal injury caused by our negligence, or liability caused by our willful misconduct or gross negligence (including damage to property caused by gross negligence).

10. Indemnification

You agree to indemnify and hold harmless SoloTechAI e.U., its contractors, and its licensors from and against any and all losses, liabilities, demands, damages, costs, claims, and expenses, including attorneys’ fees, arising out of or related to your use of our Services, including but not limited to your violation of this Agreement.

11. Governing Law and Dispute Resolution

For US Users: The Agreement and your use of our Services will be governed by the laws of the State of New York, excluding its conflict of law provisions.

MANDATORY ARBITRATION & CLASS ACTION WAIVER: You and SoloTechAI e.U. agree to resolve any disputes arising out of or relating to these Terms or our Services through binding, individual arbitration rather than in court, except that you may assert claims in small claims court if your claims qualify. The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. YOU AND ZIMPLE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, OR COLLECTIVE PROCEEDING. You explicitly waive your right to a jury trial.

For EU Users: The Agreement is governed by the laws of Austria. However, nothing in this Agreement affects your rights as a consumer to rely on mandatory consumer protection provisions in your country of residence.

12. Changes

We may modify the Terms from time to time. If we make material changes, we will notify you through our Services or other communications before the changes take effect. By continuing to use our Services after we’ve notified you, you agree to be bound by the new Terms.

13. Contact

If you have any questions about these Terms, please contact us at terms@zimple.tech.